Privacy Policy

Chores ("we," "our," or "us") is operated by Chores App LLC and committed to protecting the privacy of our users, especially minors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using Chores, you agree to the practices described here.

1. Information We Collect

We collect the following categories of information:

2. How We Use Your Information

We use the information we collect to:

• Operate and improve the Chores platform
• Verify that students hold a valid school email address recognized by their district
• Match students with family job postings by location and category
• Deliver notifications about job activity, messages, and platform updates
• Send transactional emails (account confirmation, application updates)
• Send occasional founder-voice emails for users who have not yet completed a job (opt-out available by replying to any email)
• Maintain safety, detect fraud, and enforce our Terms of Service
• Provide parental monitoring features to linked family accounts
• Email a student's guardian contact when the student starts a new in-app conversation, if a guardian email has been provided (no message content is included)

3. Children's Privacy (COPPA)

Chores does not ask for or verify a user's date of birth directly. Instead, eligibility is gated by verified school-email membership in a participating district — a family signs up through their district, and a student verifies with their real school-issued email address. Each participating district determines which grade levels take part, which is how the minimum practical age is actually set. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without verifiable parental consent, we will delete it promptly.

For users under 18:

• We collect only the minimum information necessary to operate the platform.
• We do not sell or share personal information of minors with third parties for advertising purposes.
• Parents or guardians may request access to, correction of, or deletion of their child's information by emailing [email protected].
• The optional parental monitoring feature allows a linked family account to view a student's message history. Students must confirm the link before monitoring begins.
• Separately, a student may add a guardian's name and email in their profile without the guardian needing a Chores account. That guardian is emailed automatically the first time the student starts a new conversation with another user — the notice does not include message content.

4. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• With other users: Your public profile (name, photo, rating, skills, bio) is visible to other approved users on the platform. Your address and contact details are never shared publicly.
• With your district: A district's administrators can review signups, safety reports, and activity for their own district's users, as part of operating Chores for that community.
• Service providers: We use third-party providers to operate the platform, including Supabase (database and authentication), Render (hosting), Resend (transactional email), and Apple Push Notification Service (push notifications, for users of a Chores mobile app). These providers process data only on our behalf.
• Safety and legal compliance: We may disclose information if required by law, to protect the safety of a user or the public, or to respond to a valid legal request.
• Business transfers: In the event of a merger or acquisition, your information may be transferred. You will be notified before any such transfer occurs.

5. Data Storage and Security

Your data is stored on servers located in the United States. We use industry-standard security measures, including encrypted connections (HTTPS/TLS), hashed passwords, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

We retain your account information for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where required by law to retain it longer.

6. Notifications

Chores shows in-app notifications about job activity, new messages, and application updates. If you use a Chores mobile app that supports push notifications and grant permission, we may also send push notifications — you can disable these at any time through your device's system settings or within the app.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information through the app's Edit Profile feature
• Delete your account and associated data at any time through the app
• Opt out of non-transactional emails using the unsubscribe link included in every one
• Request a copy of your data by emailing [email protected]

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us to exercise those rights.

8. Cookies and Tracking

Chores uses a single strictly-necessary session cookie to keep you signed in — it is set by our server, cannot be read by JavaScript or other sites, and is used for no purpose other than authenticating your session. We do not use advertising cookies, third-party trackers, behavioral profiling, or cross-site tracking technologies.

9. Third-Party Links

The platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or by email, and update the "Last updated" date above. Your continued use of Chores after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

Questions, requests, or concerns about this Privacy Policy? Contact us at:

Chores
A product of Chores App LLC
[email protected]
app.choresnearme.com